A great spot with easy access to public transport and the airport. The hotel amenities were fantastic, including central heating and a cozy room. The Wi-Fi was fast and reliable. The cleanliness of the hotel was impeccable, and I had a comfortable stay. I would recommend this hotel.

The room is not cozy.

Nice location, quiet, near a large shopping center Serdika. The room is clean, cozy, everything worked.

Didn't find any downsides.

Good location for both downtown and uptown, easy access to public transport including airport. Staff helpful and facilities extra clean. Great cost/benefit rate and amenities, including central heating, fast Wi-Fi, and efficient air conditioning. Comfortable bed and closeable shower cabinet. Would recommend for business travelers.

Discreet location near tram stop, modern and clean rooms, helpful and friendly staff, great amenities including fast Wi-Fi, convenient 24/7 reception.

Located in a quiet area, this hotel offers easy access to a shopping mall just 1 km away, perfect for some retail therapy. With its close proximity to the airport and bus station, it's a convenient choice for travelers. Situated near the city center, guests can explore the monumental buildings and landmarks of the area. The clean and cozy rooms provide a comfortable stay, while the friendly staff ensures excellent service. there is a vending machine for coffee and sandwiches in the lobby.

The rooms do not have hair dryers or coffee making facilities.

had an amazing stay at a hotel in Sofia, exceeded expectations, the room was modern, comfortable, and very clean, staff was friendly and helpful.

Enjoyed the lively bar with signature drinks and tasty snacks. The hotel's location in the city center made it convenient to visit cultural highlights. The free WiFi throughout the property was a nice touch.

Had so much fun, wish I had more time to enjoy the bar! So annoying.

Stayed at a hotel during xmas that had a great location, close to the city center and easily accessible. The hotel was clean, with tidy rooms and a spacious family suite that was perfect for us. We enjoyed the convenience of having a small fridge and a dinette in the room. The hotel also had a 24-hour reception, which provided a sense of security and was a bonus compared to other places we've stayed at.

We did encounter some drawbacks during our stay. The bathroom, although nice, had some safety risks with a smooth tiled floor and no mat to prevent slipping.

Air-conditioned rooms: The rooms at this hotel were so cool, it felt like stepping into a freezer on a hot summer day. I even had to grab a jacket to warm up! The AC worked like a champ, guaranteeing a comfortable and pleasant stay.

Thin walls: Walls were paper-thin, making it easier to overhear phone conversations than using a tin can and a string.

Great cost/benefit rate. Easy access to downtown and uptown. Cute and helpful staff. Extra clean facilities. Courteous and caring service. Really clean hotel. Direct public transport connection. Great amenities and fast Wi-Fi

Everything is what i need and want.

For the price we paid, we definitely got great value at Family Hotel Madrid. The room was clean, tidy, and had a decent size. The air conditioning worked efficiently, and we loved the fact that the bathroom had a closable shower cabinet to prevent a wet floor. The location was convenient, with good tram connections to the center, and the staff were friendly and helpful throughout our stay.

Breakfast offerings could have been better with more variety on the menu.

I had a great value for my money at this hotel. The room was clean and comfortable, and the location was perfect for exploring the city. The staff at Family Hotel Madrid were extremely friendly and helpful throughout my stay.

One thing that could have made the breakfast better is if there were more choices on the menu.

during our recent stay in sofia, family hotel madrid exceeded our expectations. the hotel was clean, well-organised, and had great amenities like central heating and fast wifi. it had a convenient location, with easy access to public transport. overall, we were very impressed with our experience.

Breakfast options were limited.